01Enquiries and contact details
When you submit an enquiry we collect the details you provide, such as your name, phone number, email, business website, service interest and message. We use them to review the request, contact you and manage the related business conversation. Do not submit sensitive personal information.
02Storage and access
Enquiry records are stored on the website’s hosting system in a protected data directory. Access is limited to the website administrator and authorised service providers operating the hosting. We aim to remove enquiry data after 180 days unless there is a continuing business or legal need; administrators must review and delete records as part of normal operations. Temporary abuse prevention records use a hashed connection identifier and expire from the limit records after their enforcement window.
03Cookies and optional analytics
Essential session cookies support form security and administrator login. Optional Google Analytics is disabled until a valid property ID is configured and the visitor consents. If enabled with consent, Google may process usage data under its own policies. You can change your analytics choice using the footer control.
04WhatsApp and other external services
Choosing a WhatsApp link opens a third-party service. You decide whether to send the prefilled message. That conversation is also subject to WhatsApp’s terms and privacy policy. We do not automatically send your enquiry to WhatsApp.
05Your choices and contact
To request access, correction or deletion of your enquiry details, contact info@onedigiglobal.com with enough information to identify your request. We may need to verify that the request relates to you. This notice should be reviewed if new integrations or data uses are added.
06Enquiry notifications
When you send an enquiry, your submitted details are stored in our private website records and may also be emailed to our business mailbox through our hosting email service so our team can reply. We do not send these details to optional website analytics.